Hi, 需要幫忙嗎？

Shopee Coins is the official reward points system on our platform. You can earn Shopee Coins by making purchases, participating in activities, and completing other tasks in the Shopee App.

You can use Shopee Coins for:

🔹 Exchange of Shopee Prizes game items

🔹 Redemption of vouchers

🔹 Shopee Coins can be used to offset the amount of orders, with each Shopee Coin equivalent to $1.

💡 When using Shopee coins, the oldest coins earned will be spent first.

🔸 The limits on Shopee Coins usage on your total transaction amount:

You can use Shopee Coins to offset any purchase within Shopee, up to 

🔹 The maximum discount redemption for a single order is 25% of the order total (on the 25th of each month, this is adjusted to a maximum of 50%, but it does not apply to promotional bundle products or electronic voucher products). 

🔹 A maximum of 2,000 coins per 24 hours.

※Unlimited maximum Coin usage per 7 days, but it cannot exceed a maximum of 2,000 coins per 24 hours.

※If the product under the Shopee Coins exclusion category, the system will automatically exclude it from Shopee Coins calculations. The current exclusion categories are as follows:

● Mom & Baby > Milk Formula & Baby Food > Milk Formula - Baby Life Stage: Infant Milk (0-6 months)

● Mom & Baby > Milk Formula & Baby Food > Milk Formula - Baby Life Stage: Follow-On Milk (6-12 months)

💡 Note：

1. Shopee Coins expire at the end of the third month from when it was earned. The next month in which it was earned counts as the first month. For example, coins earned anytime in the month of August will expire on 30 November.

2. Shopee Coins cannot be exchanged for cash.

3. Shopee Coins used to redeem vouchers or Shopee game items are non-refundable, even if unused or expired.

4. Shopee Coins and other vouchers can simultaneously, and the free shipping subsidy standard is based on the amount before using Shopee Coins.

中文版說明 👉 什麼是蝦幣，我該如何使用／折抵蝦幣？以及是否有折抵上限？